Annual Maintenance Contract (AMC)
At D-Upgrade, we provide comprehensive Annual Maintenance Contract (AMC) services to ensure your IT systems, software, and hardware are always operating at peak performance. Our expert team delivers proactive maintenance and timely support to prevent disruptions and keep your business running smoothly.
Why Choose Our AMC Services?
- 24/7 Support: Round-the-clock assistance for all your IT needs.
- Proactive Maintenance: Regular system checks to identify and fix issues before they escalate.
- Customized Plans: Tailored AMC packages to meet your specific business requirements.
- Expert Team: Skilled professionals with expertise across diverse technologies and systems.
- Cost-Effective: Avoid unexpected repair costs with predictable maintenance expenses.
Our AMC Services Include:
Hardware Maintenance
Software Maintenance
Network Maintenance
Security Solutions
On-Site and Remote Support
- Regular servicing of desktops, servers, laptops, and other hardware.
- Diagnosis and repair of hardware issues.
- Replacement of faulty components.
- Updates and upgrades to your existing software.
- Troubleshooting and bug fixes.
- Ensuring software compatibility and security.
- Monitoring and management of network devices like routers and switches.
- Ensuring optimal network performance and uptime.
- Security checks and updates to prevent breaches.
- Regular updates of antivirus and firewall solutions.
- Vulnerability assessments and patch management.
- Data backup and recovery services.
- On-site visits by our technicians for critical issues.
- Remote support for quick resolutions.
AMC Packages
Basic Package
- Quarterly hardware and software maintenance.
- Email and phone support during business hours.
- Basic network monitoring and troubleshooting.
- Monthly system health reports.
Standard Package
- Monthly hardware and software maintenance.
- 24/7 remote support for urgent issues.
- Network performance optimization and monitoring.
- Security updates and antivirus management.
- Weekly system health reports.
Premium Package
- Weekly hardware and software maintenance.
- Dedicated account manager for personalized support.
- Advanced network monitoring and proactive troubleshooting.
- Comprehensive security solutions including vulnerability assessments.
- Daily system health reports and priority response times.
Benefits of AMC
- Minimize downtime with proactive issue resolution.
- Enhance system reliability and performance.
- Save costs by avoiding expensive emergency repairs.
- Focus on your core business while we handle your IT maintenance.
Industries We Serve
- Small and Medium Businesses
- Enterprises
- Educational Institutions
- Healthcare Organizations
- Retail and E-commerce
Get Started Today
Secure your IT infrastructure with D-Upgrade’s reliable AMC services. Contact us now to customize a maintenance plan tailored to your needs. Stay stress-free and focus on what matters most—your business success.